Built for independent NDIS

Run your
supports.
Keep what
you earn.

Reassure Support is the app that independent NDIS workers and participants actually need — scheduling, timesheets, invoicing, service agreements, and compliance tools in one place. No agency. No cut.

Ready to go mobile?
Scan to open instantly
Tap anywhere to close
OVERVIEW
Good morning, Jess 👋
Wednesday, 2 July
Next shift
Callum Riverman
Today · 14:30 – 15:30 · Caboolture
confirmed
Messages
2 unread
Callum sent a message · 9:14 am
Upcoming shifts
Callum Riverman
Fri, 4 Jul · 10:00
confirmed
Callum Riverman
Mon, 7 Jul · 14:30
pending
SCHEDULE
Shift in progress
Callum Riverman
14:30 – 15:30 · Caboolture QLD
A lift to basketball and back
Clocked in
14:31
Clock Out
Shift notes
Participant happy to travel independently today. Good mood, engaged in conversation.
Actions
📋 Notes
⏰ Running Late
INVOICES
2 draft invoices ready
Review and send to NDIS plan manager
Recent invoices
INV-0041 · Callum Riverman
1 Jul 2025 · Community Access
$138.60
INV-0040 · Callum Riverman
28 Jun 2025 · Daily Living
$207.90
INV-0039 · Callum Riverman
25 Jun 2025 · Transport
$69.44
FY25–26 earnings
$14,820.00
Progress to goal74%

Everything you need.
Nothing you don't.

Built specifically for independent NDIS work — not adapted from some generic HR platform.

Scheduling & Timesheets

Request, confirm, and manage shifts between worker and participant. Clock in and out with location, and review timesheets before invoicing.

  • Shift requests with negotiation
  • GPS clock-in / clock-out
  • Shift notes with role-gated privacy
  • Running Late alerts

Invoicing & NDIS Billing

Generate NDIS-compliant invoices with the correct support catalogue item codes. Travel claims calculate automatically from your KM logbook.

  • 2026–27 NDIS price catalogue built in
  • Auto travel claim calculation
  • PDF-ready invoice generation
  • Cron-triggered invoice scheduling

Participant–Worker Connection

Connect using a unique code. Participants and workers share a single platform — same app, same data, different view.

  • Connection code onboarding
  • Role-based screen visibility
  • Real-time messaging with photos
  • Push notifications (Web Push)

Service Agreements

Generate legally structured service agreements with 31 clauses, dual digital signatures, and NDIS item code picker built in.

  • 31-clause Part A standard terms
  • Dual signature canvas
  • NDIS item code integration
  • Risk assessment attachment

Compliance & Risk

Home visit risk assessments, incident reporting, insurance tracking, and document management — all in one place, not a drawer somewhere.

  • Home visit risk assessments
  • Incident report builder
  • Insurance expiry tracking
  • Worker credential management

Tax & Financial Tools

KM logbook with ATO rate, receipt tracker, GST calculator, and estimated tax set-aside — built for ABN holders doing their own books.

  • KM logbook at $0.91/km (ATO 2026–27 rate)
  • FY receipt deduction tracker
  • 2026–27 tax bracket calculator
  • Medicare levy included

One app. Two sides
of the same support.

For Support Workers

Build your business.
Keep 100% of what you earn.

No agency taking a cut. You set your schedule, choose your clients, invoice directly, and handle your compliance — all from your phone.

  • Shift scheduling with clock in/out and GPS
  • NDIS-compliant invoice generation
  • Service agreements with digital signatures
  • Tax tools, KM logbook, receipt tracker
  • Risk assessments and incident reports
Get started as a worker
For Participants

Your supports.
Your schedule. Your choice.

Connect with your support worker, see your upcoming shifts, review notes from each visit, and stay in control of your NDIS plan.

  • View and confirm upcoming shifts
  • Read shift notes from each support visit
  • Direct messaging with your worker
  • Review and sign service agreements
  • Emergency alert system
Get started as a participant

Install Reassure Support
on your phone in seconds.

No app store needed. Reassure Support installs straight from your browser and works just like a native app — with an icon on your home screen and offline support for incident reports.

  • Open reassuresupport.services/app.html in Safari (this only works in Safari, not Chrome or another browser on iOS).
  • Tap the Share icon at the bottom of the screen — the square with an arrow pointing up.
  • Scroll down and tap Add to Home Screen.
  • Tap Add in the top right corner.
  • The Reassure Support icon will appear on your home screen — tap it to open the app any time, just like a normal app.
If you don't see "Add to Home Screen," make sure you're using Safari — other browsers on iOS can't install apps to your home screen.
  • Open reassuresupport.services/app.html in Chrome.
  • You'll usually see an Install banner pop up automatically — tap Install. If not, tap the menu in the top right.
  • Tap Install app (or Add to Home screen) from the menu.
  • Confirm by tapping Install in the pop-up.
  • Reassure Support will appear on your home screen and app drawer, ready to open like any other app.
Once installed, if you're logged in on the browser, the app will prompt you to switch over — no need to sign in again.
  • Open reassuresupport.services/app.html in Chrome or Edge.
  • Look for an install icon (a small screen with a down arrow) at the right side of the address bar, and click it.
  • If you don't see the icon, click the menu and choose Install Reassure Support…
  • Click Install in the confirmation window.
  • The app opens in its own window and is added to your taskbar/dock for quick access.

Simple pricing.
No agency maths.

Paid by the worker. One subscription connects a worker–participant pair. Cancel any time.

Free for your first 7 days — no card required
Current prices — lock in yearly before 1 September 2026
Monthly
$9.95/mo
Billed monthly · cancel any time
Yearly plan is 17% cheaper — or lock in now before Sep 2026
  • Full scheduling & timesheets
  • NDIS invoicing with item codes
  • Service agreements & signatures
  • Messaging & push notifications
  • Compliance & risk tools
  • Tax, KM & receipt tools
  • 1 connected participant
Start monthly

Questions? Email [email protected]